General Information
Lead time- Stock items will be shipped within 1 week of order if not sooner.
Shipping- We ship with UPS or USPS
Returns- We do not accept returns without prior authorization. We only accept returns if the item is damaged or misrepresented, and only if notified within 3 days of receipt.
Payment- We accept most major credit cards. No items will be shipped without prior payment arrangements.
Sales Tax- A 9.0% sales tax will be added to all California shipping addresses.
Custom Orders-
We will work closely with you on all custom work and designs. If you provide a DSX, PNG, SVG, or other ready to cut art file, it will reduce your cost. If we design the piece for you, we need a rough sketch, idea, font preference etc. to get started. We will then send you the art for approval before we cut. We require a 50% deposit at time of order, and full payment before cutting. Lead time varies depending on complexity of design and finishing. Please allow 4-6 weeks.
We will not accept any returns on Custom Orders.
Lead time- Stock items will be shipped within 1 week of order if not sooner.
Shipping- We ship with UPS or USPS
Returns- We do not accept returns without prior authorization. We only accept returns if the item is damaged or misrepresented, and only if notified within 3 days of receipt.
Payment- We accept most major credit cards. No items will be shipped without prior payment arrangements.
Sales Tax- A 9.0% sales tax will be added to all California shipping addresses.
Custom Orders-
We will work closely with you on all custom work and designs. If you provide a DSX, PNG, SVG, or other ready to cut art file, it will reduce your cost. If we design the piece for you, we need a rough sketch, idea, font preference etc. to get started. We will then send you the art for approval before we cut. We require a 50% deposit at time of order, and full payment before cutting. Lead time varies depending on complexity of design and finishing. Please allow 4-6 weeks.
We will not accept any returns on Custom Orders.
Shipping- We ship with UPS or USPS
Returns- We do not accept returns without prior authorization. We only accept returns if the item is damaged or misrepresented, and only if notified within 3 days of receipt.
Payment- We accept most major credit cards. No items will be shipped without prior payment arrangements.
Sales Tax- A 9.0% sales tax will be added to all California shipping addresses.
Custom Orders-
We will work closely with you on all custom work and designs. If you provide a DSX, PNG, SVG, or other ready to cut art file, it will reduce your cost. If we design the piece for you, we need a rough sketch, idea, font preference etc. to get started. We will then send you the art for approval before we cut. We require a 50% deposit at time of order, and full payment before cutting. Lead time varies depending on complexity of design and finishing. Please allow 4-6 weeks.
We will not accept any returns on Custom Orders.